I looked at several buildings in West Hartford before deciding on the cove. The cove has the A+ location as far as highway access and next to the park with pool. My kitchen is pretty nice and the rent was a lot less then some of other buildings closer to town center. Very happy with my decision, I can use the savings to spend at the town center!

the location is amazing and for the rent you get a lot. very safe and nice neighbors

I have lived here for almost a year and I love it! The residents are super kind, everyone minds their business and management is great. Everything is about a 10 minutes distance either way you go which is very convenient. Maintenance comes promptly whenever something needs to be fixed. My deck has been redone and I can use it now. Parking is not assigned but I've always been able to find a spot.

so I've seen some pretty mixed reviews about this place, and I genuinely believe it's not as bad as they make it out to be- as long as your expectations are managed.

pros-
1.Renovated units with an energy efficient AC/Heating system
2.no issues with contacting leasing if there's a problem
3.good value for apartment size
4.balcony (currently getting renovated...I guess this could be a pro or a con)
5.decent location with easy access to Blueback Square and the WestFarms Mall
6. pet friendly AND... they have a cat in the leasing office :)

cons-
1.Depending on what building, parking can be a little bit of a hassle. there's no assigned parking and sometimes it means that you'll have to park in the auxiliary lot.
2. some of the residents are LOUD. I mean like blaring music at 4am and having arguments in the parking lot loud.
3. I have a renovated unit and there is some damage from poor installation. (overall though it's minor and it has been documented)
4. no laundry in unit BUT laundry is in the building. there are only 4 washers and dryers though. and they can get full quickly

some things to be aware of (and if things change i will update this review)-
1. I have not had a single bug in my apartment. according to other reviews, some people have had issues with bugs or mice in their apartment. I personally have not experienced this.
2. Be aware that the windows and sliding glass door let a lot of heat/cold/sound in. I winterized my sliding glass door and that seemed to help with the heat escaping.
3. the leasing office is fairly responsive to emails. I haven't had to call for anything, I've been able to reach them via email during business hours. they have also been pleasant to deal with, I'm not sure if the other reviews are referencing the same management team

One last thing! this apartment complex shares the parking lot with another condo complex. I think that's why a lot of the reviews are mixed. this review is specifically for Cove West Apartments NOT Westwood apartments (or whatever the condo complex is called).

overall I would recommend this apartment as a STARTER apartment. the price is fair for the square footage and location.

hopefully this helps! Read More

I've lived here for a year and half. They only have one maintenance worker who takes care of four buildings and his work is luke warm at best. The grounds and buildings are maintained poorly; the water is constantly shut off without notice. The office staff is unprofessional and very rude. If you submit a complaint they are quick to say that you are harassing them and will call the police on you. Convenient location but not worth the issues they have to live here.