I moved to the South Loft Parks in January 2022. I rented a 3 bedroom loft in the 3rd floor, which was perfect for my family (wife and 2 kids). I liked the apartment, and the property seemed to be ok. The rooftop view is great. Until that point everything was fine.
After I moved the elevator started malfunctioning, it has been not functioning properly on one way or another for significant part of the lease. A large portion of the time you could call the elevator to your floor, but you could not... call the elevator from the first floor to go up to your floor. For me what that meant is that my wife couldn't take my 1 year old daughter out to the park or a walk because there was not way for them to come back up. My wife is not strong enough to go upstairs with the stroller and the baby.
There were a couple of times she was stranded on the lobby because there was no way for her to come up, and had to wait for me to come home. Basically, she was trapped during the day.

After several complaints they told me that it was 22 year old elevator, and apparently it is not in very good shape.
If I had know about this , I would have never signed a lease for this loft.

This has been the worst experience I ever had renting. I would not recommend anyone to live in this property. Read More

We rented there from May, 2019 to December, 2021.
Wouldn’t wish on my worst enemy to go live there. The management is totally unprofessional and unresponsive. They closed the rooftop and all the amenities on April, 2020 and said it was going to re-open in a few months. It only re-opened in December, 2021 after twenty months, and the pool is not ready yet (this is not COVID-related, as other building nearby re-opened common spaces in the summer of 2020). They never explained what was going on... with the roof, nor offered any discount for twenty months without the gym, the rooftop garden, and the jacuzzi.
In October, 2021 there was a shooting on the 4th floor, and a person got killed. Security cameras were not working. Management just sent one email saying there were sorry, and never checked on the residents again. That’s what prompted us to move out. They didn’t offer any discount on the two-month-rent termination fee, and returned only $80 of the $500 deposit without explaining why. We’ve been renting for 20+ years and never had such a bad experience, nor had to deal with such an unprofessional management. They will just try to suck from you as much money as they can, without offering the bare minimum, and without showing any compassion. DO NOT GO THERE.
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