My experience at Celia Apartments was one of the most stressful and disappointing I have had. During leasing, Kyndal and Terry were friendly and responsive, and the community seemed caring. Once I moved in, though, communication rarely led to action, and many concerns were acknowledged but not fixed.
My biggest issue was the constant AC problems. It went out at least once a month, leaving my dog without air conditioning while I worked 12-hour shifts. I often had to bring her to work because I... did not feel safe leaving her in a hot apartment. That was stressful and unacceptable.
Maintenance was another major concern. After they damaged my belongings multiple times, I asked that they not enter unless I was home. They still entered without me present. As a 24-year-old woman living alone in my first apartment, that made me feel uncomfortable and unsafe, and I seriously considered calling the police.
I also had unresolved issues, including a bathtub without a proper plug. After moving out, I was charged for resurfacing and other fees I did not think were justified. It was frustrating to be billed for problems that should have been addressed.
The problems continued after move-out. A month later, I contacted the office about my security deposit and received an itemized list of charges. That same day, collections called about additional charges I was not expecting. The lack of transparency was disappointing.
Looking back, my biggest regret was signing this lease. I would not recommend Celia Apartments to anyone looking for a safe, respectful, well-managed place to live. Please do your research before deciding. Read More

This team is where it is at, the apartments have made such a change now that management is here to stay. I have had many bad experiences, but with the change I can feel the difference in the community. The leasing agents are also wonderful here. 10/10

I have been living here for almost a year now, and I can definitely say this place is home. I am newer to North Phoenix, but the community here is very caring and friendly and I have already made so many friends here. Caitlynn is a wonderful manager and since the shift, I feel so confident bringing my issues to her team. Aisha and Hope are wonderful leasing agents, they have helped me so much as a first time renter and I really hope those who may have had a bad experience can come back to see... how it might have changed from before! Thank you guys so much for everything!! Read More

I called to get information and pricing. The male agent was very rude. When I was trying to get clarification on the additional monthly fee's he became rude and when I asked for a manager he placed me on hold and didn't pick up the phone. I called back on no one answered. I left a message for the Regional manager - Corporate office ?

Do not rent here, they are extremely predatory. My apartment flooded last year, and I was told that they don’t do final walks with residents when I moved out, only to get hit with the bill for fixing the apartment when I left. Mold, roaches, water damage, rotting furnishings, the apartments are a nightmare to live in and it’s a nightmare you’ll end up footing the bill for.